Providing you with all the tools you need to streamline communication with your customers and your own and trees on the backend, and so much more, there may not be a more powerful or essential tool for building a modern business than this one.
As we just mentioned a moment ago, MobileMonkey is a bit of a “business in a box” tool to help you build and grow your online operation.
Combining live chat, customer support, Facebook Advertising, Messenger tools, and so much more, there isn’t anything else out there quite like this.
On top of that, MobileMonkey makes it easy to manage all of your customer lead generation, customer acquisition, and client support issues (on the backend) with a clean and intuitive platform that “just works”.
You definitely won’t have to worry about fighting Mobile Monkey every step of the way you hope to integrate into your operation.
Benefits of MobileMonkey
There are almost too many benefits to the MobileMonkey platform to list out here.
Still, we do want to break down some of the most significant benefits and advantages you’ll get choosing to take advantage of this customer service and support platform.
The top benefits include, but are not limited to:
The ability to generate leads on a 24/7 basis, almost automatically with the instant assistant and lead magnet tools.
The technology to qualify leads. Stop wasting precious time, money, or resources on leads that have a low likelihood of converting.
All the tools you need to create real relationships with your customers and clients through a variety of different interactive and conversational solutions.
A system for FAQ solutions that make it easy to answer questions without having to invest a lot of individual time into this process.
Better streamlined communication between your customers and your support staff with a universal backend inbox that archives all conversations in a single box.
Access these tools anywhere as long as you have an internet-enabled device to work from.
And that’s just the tip of the iceberg!
On top of that, using messenger chatbots and other chatbot platform options with MobileMonkey has increased lead generation volume by more than 400%.
You’ll also see a reduction in your lead acquisition costs by as much as 97% with these tools, helping you to enjoy a more than 50 times return on your investment – a game-changer in as cutthroat and as competitive a business environment like the one we all live in today.
Ease of Use
The last thing we want to highlight before getting into the nuts and bolts of the MobileMonkey platform and the specific tools that make it so unique is how easy it is to use this technology, to begin with.
One of the most significant challenges you will have moving over to any new customer service platform (mostly universal messaging platforms like this one) is the inevitable learning curve that comes with learning a new piece of tech.
That’s not going to be a problem here.
No, instead of having to fight through complicated to navigate user interfaces, tools that are anything but intuitive to use, or backend solutions that won’t integrate with your team or workflow, you get a super smooth experience with MobileMonkey.
Whether you’re looking to create customer segmentation for more optimized campaigns, a messenger bot tool to streamline customer service, or solutions to deal with Facebook Ad campaigns – or something else entirely – MobileMonkey makes all of that easy.
Straight out of the gate is essential to highlight the chatbot builder you’re going to get with the MobileMonkey platform.
One of the most feature-rich in the business today, if there’s something you want your chatbot to be capable of, you’re going to program that with these solutions easily.
Time and time again, the chatbot options that MobileMonkey offers are recognized as the very best in the business.
There’s a reason why millions of savvy business owners and smart marketers around the world choose this platform over every other, after all.
This the most popular chatbot platform because it flat out works – and works well right out of the box.
The odds are good that you are going to love it.
Another reason that so many people love MobileMonkey is their chat blaster solutions.
Finding a Facebook Messenger marketing platform that works well – and integrates with Facebook Messenger seamlessly, too – used to be a bit of an uphill battle.
Not anymore. Not with MobileMonkey, anyway.
Now you’re going to be able to use comment guards on all different kinds of messaging platforms (including Facebook Messenger) in a way that feels seamless and natural.
Add in the live chat support that integrates hand-in-hand with the chat blaster’s automated chat tools and you are off to the races.
Drip Style Campaigns
Multi-step and “drip” style campaigns are hugely important in today’s crowded and cluttered marketplaces.
It would be best to create drip campaigns that move your customers through the sales process without triggering any anxiety or giving them a reason to abandon ship.
Still, you also need to be able to build a relationship, influence, and credibility every step of the way as well.
That can be difficult to pull off on your own, especially if the tools you’re using feel they are fighting you at every turn.
With this messenger bot solution, though, you’re able to do all of that easily.
On top of that, you can tie these drip campaigns into your email marketing tools, your traditional social media marketing tools, and even your direct mail campaigns to improve your marketing’s effectiveness across the board.
Talk about leverage!
FB Messenger and FB Ads Integration
Facebook is a powerhouse platform for building a modern business these days, and if you aren’t on it already – and aren’t making the most of Messenger or FB Ads – in a big way.
Simultaneously, the overwhelming majority of small business owners and marketers right now aren’t all that interested in learning a brand-new marketing platform or advertising channel.
Most people want to hit the ground running with powerful tools that let them focus on other areas of their business, while messenger bot or customer support bots handle the rest of the heavy lifting for them.
That’s what you get with the MobileMonkey tools.
Another cool little feature that we need to mention in this MobileMonkey review is the ability to integrate all of these tools – lead generation, live chat, customer support, drip campaigns, and more – directly into your already existing CRM platform.
This means you’ll be able to better track your customer relationships through all of your different methods of outreach, with all the critical data available at your fingertips every step of the way.
No longer will you have to worry about important customers or clients getting lost in the shuffle or falling through the cracks.
Instead, everything is integrated and logged into the system through your CRM, providing you and your team with the information you need to make smarter moves and decisions with your customer outreach – whether you’re using MobileMonkey to do that or not.
The more data you have access to (relevant and targeted data, too), your marketing becomes more effective.
MobileMonkey makes sure that you have access to the most up-to-date information about your customers and clients possible, filling your backend system with all the details you need to know about how to best proceed.
You’ll learn so much more about your customers and your business thanks to these analytics.
You’ll be able to spot trouble issues in advance, you’ll be able to get out in front of major emergencies well before sounding the alarm on their own, but you also be able to find bigger pockets of profit in your customer lists that you can leverage to build and grow your business much faster and much more proficiently.
There are many messenger chatbots out there that promise the moon and the stars when it comes to capabilities, performance, and reliability.
None of them – and we mean NONE of them – or as feature-rich, are as complete or are as easy to use as MobileMonkey is.
Suppose you want to use the same tools trusted by millions of businesses worldwide to improve customer outreach, boost customer support, improve overall marketing and advertising efforts, and so much more.
MobileMonkey is a direct channel that you can use to talk to your customers. Acting as a bot, MobileMonkey helps you develop instant answers to some of the common questions that your customers have. That way, you keep your customers happy without having to tie up your employees to answer the same question repeatedly. Furthermore, MobileMonkey allows you to take over as the live operator at any time. You can also follow-up with people who communicate with you through MobileMonkey at your leisure.
Is MobileMonkey Free?
Yes! MobileMonkey is easy to use and free; however, there are some features that you will need to pay to access. MobileMonkey instant messaging and live chat tools are free; however, if you would like to use additional features such as analytics, integrations, notifications, and collaboration services, these are features that you need to pay to access.
How can I edit my MobileMonkey webpage greeting?
In order to change the automatic MobileMonkey greeting text, you need to visit the plugin settings page. Then, take a look at the values for the “logged in greeting” and the “logged out greeting.” Using the settings page, you can edit the greeting text for your MobileMonkey instant chatbot message reply.
How can I remove MobileMonkey?
If you would like to remove MobileMonkey, you need to go to your settings page. Then, you need to find the integrations page on the sidebar. Finally, you need to click and show the list of applications that currently have permissions to change the data on your webpage. Finally, locate MobileMonkey and remove it from the applications page, which will disable MobileMonkey on your page.
How can I take over a chat from MobileMonkey?
When you see that the chatbot is interacting with a customer, you may find that you want to take over and provide a more personalized answer. To take over the chat, simply click on the chat and indicate that you want to jump in. There is a helpful chat reply box where you can enter a personalized answer. It is great for identifying leads who are ready to convert. You can help them walk through the final steps to get them there. You can even upgrade MobileMonkey and get notified when there is someone who needs more attention from your team!
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